Data collected. Incodox collects personal data directly from you, for instance when you inquire about one of Incodox’s products or send an email to Incodox, or from your interactions with our website or products, including:
Contact details. When you inquire about our products, or communicate with us by email, we may collect your contact details, such as your name, company, address, phone number, and email address. If your company uses the products and we provision you an account, we may collect your name, email address, and associated IP address as part of your company’s use of the products.
Account creation. When you create an account with us via our website, we may collect your contact details and a password.
Billing data. When you purchase products or register to attend an event, we may collect billing and payment information.
Device and usage data. When you use our website or our products, we may also automatically collect data about your device and about your usage of and activity on our website and products. For example, we collect your device’s operating system type, IP address, device identifiers, browser type, device type, domain name, access times, and the duration of visit, and other information.
Data from our mobile apps. When you use our mobile products, we may collect your contact details, the geographic location of the device, the geographic locations you provide to our products, and geographic areas derived from your IP address. We may also collect information about your invoices such as postal addresses, invoice numbers, exemption certificate numbers, item descriptions, quantities, and amounts.
Cookies and Other Technologies. When you navigate our website, www.incodox.com we may use cookies or other technologies to collect data about your device and activity on our website.
Our Website. This cookie policy only relates to your use of our website. Throughout our website we may link to other websites owned and operated by certain trusted third parties to service advertisements or provide analytical services. These other third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their policies as appropriate.
What Are Cookies? Cookies are small data files that are stored on your browser or device when you
visit our website. Cookies generally contain information such as website preferences, user settings,
and browsing history. They help us recognize you and remember things about your device so your
interaction with our Website is easy and meaningful. Cookies may be served by us (“first-party
cookies”) or trusted third parties (“third-party cookies”). For example, we use first-party cookies to
remember your settings and preferences, such as language and location. We may also use third-
party cookies, like Google and Adobe Analytics to help us understand how you are interacting with
our Website so that we can improve it. We also use other technologies, also called pixels, which are
small images on a web page or in an email. These technologies help us to:
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Track and understand how you use and interact with our Website ;
- Tailor our Website to your preferences;
- Measure the effectiveness of our promotions and advertisements on third-party websites; and
- Otherwise manage and enhance our Website.
How We Use Cookies. Cookies play an important role in helping us provide an effective and safe Website. For example, we use these technologies to help us determine the popularity of certain content, improving our Website and user experience, and to better understand your online activity. The cookies we use are grouped by the cookie types below and generally fall into one or more of the following categories:
Strictly Necessary. These cookies are necessary for our Website to function. They are usually only set in response to actions made by you such as a request for services, setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personal data.
Functional. These cookies enable our Website to provide enhanced functionality and personalization. If you do not allow these cookies, then some or all of our Website may not function properly.
Performance. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our Website and will not be able to monitor its performance.
Targeting. These cookies may be set through our Website by us and our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. If you do not allow these cookies, you will experience less targeted advertising.
Your Choices. You have the right to choose whether to accept cookies through our Cookie Preference Center, apart from Strictly Necessary cookies that are necessary for the function of our Website. Since cookies can be an important part of how our Website works, if you remove or reject cookies may lose some of the functionality of our Website. Additionally, most browsers provide the ability to manage your cookie preferences, including to delete and disable cookies. Please refer to your browser settings to manage cookies. For further information about cookies and how to disable them please go www.aboutcookies.org or www.allaboutcookies.org.
Your Browser Settings. Your browser includes controls that allow you to manage the use of cookies by the websites that you visit. Most browsers have features that enable you to see and delete cookies stored on your device and to block cookies from all or selected websites. Your browser may be initially set to accept cookies, but you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please note that by blocking any or all cookies you may not have access to certain available features, content, or personalization. Please refer to your browser settings for more information.
Changes To This Policy. We may update or change the technologies we use from time to time. The most up-to-date version of this Policy will be posted on this page and if we make any changes, we will update the effective date at the top of the Policy.
Personal data collected from other sources: Partners. Incodox may engage in joint marketing activities or event sponsorships with our third-party partners and we may collect personal data about you from these activities. We also allow partners to provide referrals to Incodox of individuals who may be interested in learning more about Incodox’s Products. We rely on our partners to obtain your permission before sharing your personal data with us.
How We Use Your Personal Data
Incodox uses your data to provide you with and improve upon the Products that you or your company requests, to communicate with you, and to advertise to you through third party publishers.
Providing and Improving Incodox’s Products. Incodox uses the data you provide, or data that we collect when you use our Products, to operate our Products, provide you with the Service that you or your company has requested, and to continually improve our Service offerings, internal systems, website, and processes. We may use your data to authenticate your ability to access and use the Products. We also use your data to detect and prevent fraud, protect the security of our website and Products, and enhance the safety of our Products.
We may also use data provided by you or collected by third party service providers or partners on our behalf to troubleshoot or provide customer support.
We may also use your data to plan and host corporate events, including online webinars. Communicating with you. Incodox’s website allows you to download white papers, fill out forms for more details about our Products, and to engage with us via our chat functionality. You can also register to attend online seminars or in-person events. We use this information to provide you with the material you requested, to follow up with you about your interest in the Products, or to register you for the event you request. We may also use personal data to understand you and your preferences so that we may enhance your experience and send you information about Incodox, our affiliates, and our partners, such as information about promotions or events.
Incodox may also receive personal data from other sources, including third parties from whom we have purchased data, and combine this with the data we already have about you. This helps us to update, expand and analyze our records, identify new customers, and create more tailored advertising to provide products and products that may be of interest to you.
If you follow or like Incodox on third party social media sites, we can see your public profile and may direct advertising to you.
Advertising. We may use data collected via cookies and other technologies to manage our advertising on other sites or to provide you offers or advertisements, including for third-party products, based upon your browsing activities and interests.
Legal bases for processing (EEA and UK users). We collect and process information about users based in the European Economic Area (“EEA”) and the United Kingdom (“UK”) where we have a basis to do so under applicable law. Incodox relies on one of the following four legal bases for processing your data:
- Contract. When you or your company enter into an agreement with us, we will process your data to fulfill the terms of our contract.
- Legitimate interest. We have a legitimate interest in protecting the safety and security of our Products, operating and improving the Products, supporting our customers, marketing and promoting the Products, and protecting our interests.
- Consent. In some cases, you will give us consent to use your data for a specific purpose.
- Legal obligation. We may be required to process your data to comply with a legal obligation.
EEA and UK users have a number of rights in relation to their personal data processed by Incodox. Individuals residing in the EEA or the UK can review a summary of those rights.
Why We Share Personal Data
Service Providers. Incodox may share your data with our contracted service providers and vendors so that these service providers and vendors can perform products on our behalf. For example, we use a third-party customer relationship management platform or data analytics platform to organize data and better understand our customers and prospective customers. These service providers are authorized to use your data only as necessary to provide the requested products to us. We may also share personal data with third-party social networking websites, like LinkedIn, for our marketing and advertising on those websites. Unless described in this Privacy Notice, Incodox does not share, sell, rent, or trade any data with third parties for their promotional purposes.
Affiliates and Subsidiaries. We may share your data with our subsidiaries and affiliates (those entities under common control) to provide the Products you request, such as customer support, marketing, technical operations, and account management purposes.
Incodox Partners. Incodox’s extensive partner network provides a broad range of integrations that enable our Products to interconnect with third party software. We may share your data with these partners to support our mutual customers. We may also share your data with our partners who co-sponsor events that you choose to attend.
Billing. Incodox uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use billing information except for the sole purpose of credit card processing on our behalf.
Compelled Disclosure. Incodox reserves the right to share your data if required by law or to comply with a judicial proceeding, court order, or valid legal process. We may also disclose your data to protect the rights and property of Incodox, our agents, employees, partners and customers, including to prevent or stop an attack on our systems or network or to prevent spam or attempts to defraud our users. Finally, we may also need to disclose your data in connection with or during the negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving the sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company.
How to Manage Your Personal Data
Communication Preferences. If you have received promotional communications from Incodox via email and would like to opt-out of future communications, you can click on the “unsubscribe” link located on the bottom of the emails message If you unsubscribe from receiving promotional communications, you may still receive transactional messages regarding Service notifications, updates to our terms or Privacy Notice, or our ongoing relationship. To opt out of other forms of communication, you may unsubscribe by contacting us using the information in the “Contacting Us” section below.
Managing personal data. Incodox provides different accounts with varying functionality depending on the Products users access. Incodox accounts generally permit you to update your user settings or profile by logging into the applicable website or Service with your username and password. If you do not have an account but wish to make a request to manage your data, you can contact Incodox using the information in the “Contact Us” section below.
Requests to manage your data will be addressed within a reasonable timeframe. If you are an employee of an Incodox customer, you may also wish to contact your company’s system administrator for assistance in managing your data.
California Privacy Rights
Incodox follow California’s Consumer Privacy Act.
Data Controller
Incodox is the data controller for some of the personal data described in this Privacy Notice and is located at 255 South King Street, Suite 1800, Seattle, Washington 98104. Our telephone number is . If you use Incodox’s Products through your company or organization, then Incodox is the data processor with respect to your data and your company or organization is the data controller.
Monitoring of Incoming Emails
All incoming emails sent to Incodox email accounts will be archived and may be scanned by Incodox and/or our external service providers to detect and prevent threats to our systems, investigate illegal or inappropriate behavior, and/or eliminate unsolicited promotional emails (“spam”). If you have any concerns about this process, please contact us.
Changes to this Privacy Notice
Incodox reserves the right to change this Privacy Notice. When we make changes to the Privacy Notice, we will update this page and change the “last updated” date above.
Contact Us
If you have any questions or complaints about this Privacy Notice, please email us at support@incodox.com.
